Frequent Asked Questions
About Anew Clinic
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We go beyond traditional chiropractic adjustments by incorporating functional neurology principles into our assessments. This means we evaluate how your nervous system influences movement, balance, posture, and pain.
Rather than focusing solely on symptom relief, we look at underlying patterns that may be contributing to your discomfort and tailor care accordingly.
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Functional neurology is a non-invasive approach that evaluates how the brain and nervous system are functioning and how that influences pain, balance, coordination, and movement.
By assessing neurological patterns and responses, we can identify areas of dysfunction and use targeted therapies to help improve communication between the brain and body.
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No. While we have a strong focus on neurological concerns such as dizziness, vertigo, post-concussion symptoms, headaches, balance issues, and certain nervous system-related conditions, we also provide care for common musculoskeletal concerns like neck and back pain.
Our approach integrates chiropractic care with functional neurology principles, allowing us to support both structural and neurological aspects of health.
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Yes. Our treatments are non-invasive and carefully tailored to each patient’s condition, health history, and comfort level.
We begin with a thorough assessment to ensure care is appropriate for you, and we always discuss any potential risks or alternatives before starting treatment. Your safety and informed consent are our priority.
Conditions We Help With
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Yes. We assess potential vestibular and neurological contributors to dizziness and vertigo through a comprehensive evaluation. Based on our findings, we develop a personalized rehabilitation plan aimed at improving balance, coordination, and nervous system function.
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Yes. We support individuals experiencing post-concussion symptoms through detailed neurological assessments and personalized rehabilitation programs.
Our approach focuses on evaluating how the brain and nervous system are functioning and developing targeted strategies to support recovery. If additional medical evaluation or referral is needed, we will guide you appropriately.
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Yes. We assess both structural and neurological factors that may be contributing to chronic headaches or migraines.
Our evaluation looks at spinal mechanics, posture, muscle tension, and nervous system function to develop a personalized treatment plan tailored to your needs.
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We do not treat medical emergencies or conditions requiring immediate hospital-based care. If you are experiencing sudden or severe neurological symptoms, such as loss of consciousness, sudden weakness, slurred speech, chest pain, or other urgent concerns, please seek emergency medical attention immediately.
If a condition falls outside our scope of practice, we will refer you to the appropriate healthcare provider to ensure you receive the care you need.
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Yes. We provide care for children of various ages, using gentle, age-appropriate techniques tailored to their needs.
If you have specific concerns about your child’s condition, we’re happy to discuss whether chiropractic care is suitable before booking an appointment.
Appointments & What To Expect
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During your Case Review Consultation, we will:
Discuss your current symptoms and relevant health history
Perform preliminary neurological and musculoskeletal screening questions
Determine whether an in-person assessment or further specialized care is recommended
Provide initial guidance on exercises, activity modifications, or next steps when appropriate
This consultation helps us understand your concerns and determine the most appropriate pathway for your care.
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Your first visit includes a comprehensive review of your symptoms, medical history, and goals, followed by a detailed physical and neurological assessment as clinically indicated.
We evaluate movement patterns, balance, spinal mechanics, and nervous system function to better understand the factors contributing to your concerns.
At the end of the appointment, we will review our findings with you and discuss personalized care recommendations, including treatment options and next steps.
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Appointment length depends on the type of visit and your care plan:
Case Review Consultation: Approximately 30 minutes
Initial Intake Appointment: Approximately 75 minutes. Additional neurological testing may extend the visit by up to 30 minutes if clinically indicated.
Intensive Care Plan (5–10 days): Patients typically spend 4–6 hours per day in the clinic, depending on the individualized rehabilitation schedule.
Standard Care Plan (6–9 months): Follow-up appointments generally range from 30–75 minutes, depending on the phase of care and treatment goals.
Your schedule will always be discussed with you in advance so you know what to expect.
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The number of sessions varies depending on your condition, goals, and how your body responds to care. Some patients experience relief within a few visits, while others benefit from a longer treatment plan.
After your initial assessment, we’ll discuss our findings and provide personalized recommendations so you can make an informed decision about your care.
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No referral is required to book an appointment or begin treatment at Anew Clinic. You can schedule directly with us at any time.
If you plan to submit claims through extended health benefits, we recommend confirming with your insurance provider whether a referral is required for reimbursement.
Insurance & Payments
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We do not direct bill insurance providers, but we provide detailed receipts that can be submitted for reimbursement through most extended health benefit plans.
We recommend checking with your insurance provider to confirm your coverage details.
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Chiropractic services are commonly covered under extended health benefit plans; however, coverage depends on your individual insurance policy, annual limits, and plan requirements.
We recommend contacting your insurance provider directly to confirm your specific coverage details.
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Yes. We proudly partner with Medicard by iFinance to help make care more accessible and manageable.
Financing options allow eligible patients to spread the cost of treatment over time. Approval and terms are determined directly through Medicard. Our team is happy to provide more information if you’re interested.
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Pricing depends on the type of consultation and the care plan recommended.
Case Review Consultation: $95
Initial Intake Appointment (Standard Plan): Starting at $365
Additional neurological testing and rehabilitation sessions are scheduled separately based on your personalized treatment plan and progress.Intensive Care Plan (5–10 days): Starting at approximately $4,500
This comprehensive program includes all required assessments and rehabilitation sessions during the intensive period.
Because every patient’s needs are different, a detailed cost breakdown will be discussed with you before beginning care.
Clinic Policies
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We require at least 24 hours’ notice for appointment cancellations or rescheduling. Appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee.
This policy helps us respect the time of our practitioners and other patients waiting for appointments.
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We take your privacy seriously. Your personal and health information is securely stored using encrypted systems and is only accessed by authorized team members involved in your care.
We use Jane App as our electronic medical record system, which follows strict Canadian privacy and security standards.
We comply with Alberta privacy legislation, including PIPA, PIPEDA, and HIA. For full details, please review our Privacy Policy and Terms & Conditions.
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Yes. With your written consent, we can securely share your test results or relevant chart notes with your family physician or other healthcare providers to support coordinated care.
Please let us know who you would like us to send the information to, and we’ll provide a consent form to authorize the release in accordance with Alberta privacy regulations.
Other Questions
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Yes. Parking is available on-site, and we provide parking validation upon arrival. Our clinic coordinator will assist you with the validation process.
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You can book an appointment online through our secure booking system powered by Jane App or by clicking here.
If you prefer, you can also call our clinic and our team will be happy to assist you. -
Most of our diagnostic tests are conducted at our clinic and follow established clinical standards. Many healthcare providers recognize and review these results as part of a patient’s overall care.
However, acceptance ultimately depends on the individual provider, institution, or insurance policy. We are happy to provide copies of your results and supporting documentation if needed.