The Initial Intake is primarily an assessment and history-taking appointment. In some cases, we may provide initial recommendations, but the main purpose is to understand your case and determine whether further evaluation is needed before care begins. Because many of our patients have complex symptoms, we do not want to guess or begin treatment without first understanding which systems may be involved.

The Diagnostic Evaluation and Testing appointment is a comprehensive 90-minute assessment designed to look more closely at how different parts of your nervous system may be functioning. This may include testing related to balance, eye movements, coordination, visual processing, vestibular function, proprioception, and autonomic regulation, depending on your symptoms and clinical presentation.

Not every patient requires the same process. The Initial Intake helps us determine whether further testing is appropriate for your case. For many patients with dizziness, brain fog, visual discomfort, balance issues, concussion symptoms, migraines, dysautonomia-like symptoms, or complex neurological complaints, the Diagnostic Evaluation provides important information that helps guide recommendations.

After the evaluation process is complete, we will review her findings with you and explain what may be contributing to your symptoms. We will then discuss your recommended care options. This may include follow-up visits, usually 1–2 times per week, or in some cases, an Intensive Care program. The final decision is always yours and will depend on the recommendations, your schedule, your goals, and your budget.

An Intensive Care program is a more concentrated option that may be recommended for patients who need a higher level of support over a shorter period of time. These programs may include multiple session appointments with our chiropractors per day, along with supportive therapies such as Red Light Therapy. Intensive programs can vary in length, such as 1, 2, 3, or 5 days, depending on doctors recommendation and your goals.

The number of visits depends on your symptoms, evaluation findings, goals, and how your nervous system responds to care.

Some patients may be recommended weekly follow-up visits, while others may benefit from a more intensive short-term plan. We will provide recommendations after completing the evaluation process.

Yes. We want our patients to understand the recommended plan before moving forward. After your evaluation, we will review the findings, explain the care options, and answer your questions.

You are not obligated to proceed with the recommended care plan. The final decision is always yours.

• Initial Intake is $365.

• Comprehensive Diagnostic Evaluation and Testing is $550.

• Individual test is $165

• Neck Care Testing $55

During your Initial Intake, we’ll let you know if further testing is recommended. Not every patient requires the same testing, and this will depend on your individual case.

After the evaluation process is complete, we’ll discuss the recommended care options. This may include follow-up visits, usually 1–2 times per week, or in some cases, an Intensive Care program.

For reference, some of our treatment fees are:

• 30-minute follow-up visit: $190

• 30-minute rehab appointment: $190

• Discounted Red Light Therapy: $25 per session

Many private insurance plans include chiropractic coverage, but the amount covered depends on your individual plan. Some plans cover a set amount per visit, while others cover a percentage up to an annual maximum.

Because our appointments are longer and more comprehensive than a standard chiropractic visit, your insurance may only cover part of the appointment cost. We recommend checking with your provider directly to confirm your chiropractic coverage, per-visit maximums, and annual limits.

In most cases, our services are not covered by provincial health care. Alberta Health does not typically cover chiropractic visits at private clinics in the same way it covers physician or hospital-based services.

Some patients may have partial coverage through private insurance, extended health benefits, WCB, motor vehicle accident claims, or other third-party coverage depending on their situation.

At this time, we do not direct bill for all appointments or all insurance providers. Patients are generally responsible for payment at the time of service, and we provide detailed receipts that can be submitted to insurance for reimbursement when eligible.

Yes. We are happy to work alongside your primary physician or other healthcare providers when appropriate. With your consent, we can share relevant findings, recommendations, or progress updates with your care team. This can be especially helpful for patients with complex symptoms, previous testing, referrals, medication considerations, or ongoing medical management.

That is common. Many of our patients have already seen physicians, specialists, physiotherapists, chiropractors, vestibular therapists, neurologists, or other providers before coming to us.

Please bring or send any relevant reports, imaging results, specialist notes, medication lists, or previous test results. These can help us better understand your case and avoid unnecessary repetition.

No. Our care is not a replacement for emergency care, primary medical care, specialist care, medication management, or medical diagnosis.

Our role is to assess how your nervous system may be functioning and provide neurologically based chiropractic and rehabilitation care when appropriate. We encourage patients to continue working with their medical team, especially when symptoms are complex or medically managed.